Partially Degraded Service

About This Site

Welcome to Prendio's status page. Here you can find live and historical data regarding Prendio's uptime and performance. The Prendio team monitors and updates this page for unplanned incidents during normal hours of business. (Monday through Friday, 8:30 AM - 5:30 PM EST/EDT)

Planned maintenance and patch releases will be posted in advance.

Uptime over the past 90 days. View historical uptime.
Prendio Procure App Operational
90 days ago
100.0 % uptime
Today
ERP Integrations Operational
90 days ago
99.99 % uptime
Today
Punchout Integrations Operational
Infrastructure Degraded Performance
AWS ec2-us-east-1 Degraded Performance
AWS ses-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS eks-us-east-1 Operational
Google Cloud Platform Identity & Security Operational
Intuit Developer Group OAuth APIs Operational
Intuit Developer Group QuickBooks Online API Operational
Intuit Developer Group QuickBooks Payments API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 25, 2026

No incidents reported today.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Punchout carts created in Prendio only have one line
Resolved - This incident has been resolved.
Feb 20, 18:44 EST
Monitoring - A fix has been applied. Processing for punchout lines has resumed and the Prendio team is monitoring punchout activities.

If you checked out from a punchout site between 1:38 PM EST and when the fix was applied, check back to your Cart in Prendio to verify that the lines are added. If so, the Cart can be submitted.

Please reach out to Prendio Tech Support if there are any questions.
Feb 20, 14:54 EST
Identified - The Prendio team has identified the root cause of the problem and is working on the fix.

In the meantime: The processing of lines for punchout orders sent to Prendio was paused at 1:38 PM EST - This means you will see a status indicator on the Prendio Cart page after checking out of the punchout site. When the main problem is fixed, the Prendio team will resume punchout line processing. That way, the lines from others created after 1:38 PM EST are not lost and the orders do not need to be recreated.
Feb 20, 14:00 EST
Investigating - The Prendio team is investigating a problem that results in only 1 line from a punchout order being added to a Cart, even if the order checked out from the punchout has more than 1 line.
Feb 20, 12:35 EST
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

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